StubGenPro
Start builder

Frequently asked questions

Pricing, supported countries, downloads, legality, refunds — everything before you create your income documentation.

Questions and answers

What is StubGenPro?

StubGenPro is a global income documentation platform. We help people create professional income documentation and proof-of-income packages using information they provide, for any legitimate income source, anywhere in the world.

How much does a document cost?

Each document is $10 USD. There are no subscriptions, no add-ons, and no hidden fees. Pricing includes both the PDF and PNG download, YTD summary, company logo, and a 30-day re-download window.

Which countries and languages are supported?

155 countries are supported at launch, including the United States, United Kingdom, Germany, France, Spain, Italy, Netherlands, Canada, Australia, Japan, and the UAE. Each generator page renders in the country's local language — English, German, French, Spanish, Italian, Dutch, Portuguese, Swedish, Norwegian, Danish, Finnish, Polish, Japanese, and Arabic (right-to-left) — with the correct currency symbol and tax line labels.

Are these official government documents?

StubGenPro helps users create professional income documentation using information they provide. Documents are intended for record keeping and situations where proof of income is requested.

How does the checkout and payment flow work?

You fill out the generator form for your chosen country, enter your email at checkout, and pay by card via Stripe. Real card payments are accepted — all major credit and debit cards work. Once the payment webhook confirms, the download page unlocks the PDF and PNG.

How do I download my PDF and PNG?

After payment, you are redirected to a download page with a signed token in the URL. That page shows two buttons — Download PDF and Download PNG — and remains valid for 30 days. Bookmark the URL to re-download later.

Can I upload my company logo?

Yes. On any generator page you can upload a PNG or JPG logo (up to 2 MB). It appears in the header of both the PDF and the PNG next to the company name.

What if I made a mistake on my document?

Contact support with your order token and we will reissue the document for free. You can also generate a fresh document — payments are per-document, so a corrected version is a new $10 order unless you contact us first.

Do I need to create an account?

No. StubGenPro is intentionally sign-up free. Your download link is tied to a one-time token emailed to you at checkout — there is no password, no dashboard, and no stored profile.

Is my data private and secure?

Your information is stored only for the 30-day re-download window and is never shared, resold, or used for advertising. Payments are processed by Stripe — StubGenPro never sees your card number. Logos and generated PDFs are stored in encrypted object storage.

Do you support right-to-left languages like Arabic?

Yes. The UAE generator (/generate/ae) renders in Arabic with a right-to-left layout, including the form, live preview, and checkout CTA. Japanese, Polish, Nordic languages, and all Western European languages are also supported natively.

Can I get a refund?

Because documents are delivered instantly as digital downloads, refunds are handled case-by-case. If the generated PDF has a defect on our end (missing tax line, formatting bug, wrong currency), we refund in full. Contact support with your order token.

Still have questions?

Pick a country and preview the generator for free — you only pay when you download.

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